Lenovo FREE MTNL Mumbai Selfcare version2 Download

MTNL Mumbai Selfcare

Using MTNL Selfcare mobile app customers can avail following facilities.

* Registration:-Customer can book new Land line/Broadband connection,new user reregistration and duplicate receipt for the Land-line/Broadband connection
* Leased Circuit Booking-User can register for Leased circuits.
* Bill Payment:-Customer can pay his Landline/Broadband bill.
* Complaint Booking:-User can book online for his landline and broadband faults.
* E-bill Registration:-User can register his email for receiving bills on his emails.
* Tracking:-User can track his faults, work orders etc online.

MTNL MUMBAI,SELFCARE part of our Communication and have average installs from 50000 to 100000. Last Update July 18, 2014. Google play rating is 64.5161. Current verison is 2. Actual size 1.0 KB.

Whats new

    This version contains GSM prepaid recharge,Recharge status,Dolphin Bill payment,Garuda Bill Payment and FTTH Fault Booking.
Download mtnl-mumbai-selfcare.apk 1.0 KB


Lot of improvements needed Self care app should include add on plans activation or deactivation Online Payment should be through app itself instead of linking it to website In app call linking to customer care services All site info should be read on app

  • Feb. 28, 2015

Total shit... First of all, mtnl's connections are totally shit. And then the app also? Purely useless app, complaints get cleared without any response. How good it would be if I was able to give negative stars....

  • March 23, 2015

Server connection issues App luks beautiful. .. but wats d point if I cant use it... while everything else connects n works fine. ..its only wid dis app dat I face server connection issues all d time...sad I cant use it

  • Sept. 19, 2014

Not mobile friendly This is a half hearted attempt from MTNL. Their website on the other hand is quite good. Being a smart phone app, this app should be focused towards mobile users' requirements, but it doesnt. Instead there are options only for landline users.. mobile users have been left out. MTNL should take cue from other services atleast to stay in the market.

  • Dec. 12, 2014

Poor need improvement Every time it has server issue, despite using mtnl broadband connection

  • April 5, 2015

Good initiative...have to wrk hard Mtnl team has to come out of the typical govt employee mentality to survive..useless app who will remember the lenghty CA no everytime..

  • Dec. 10, 2014

Selfcare? The hell Why the application name is selfcare? I cannot check my broadband usage. There is option of sign in with Facebook and Twitter account, after signing up with my Facebook account, it took me to MTNL Facebook page. What was it for? Useless app at least for me.

  • Jan. 24, 2015

This is so terrible Only reason I have it installed is I'm hoping one day this gets updated to something useful.

  • July 20, 2014

Pathetic In this day an age...this software only gives links to payment and other utilities...these should be built in the app .

  • Nov. 9, 2014

Worst application. Can't be used. MTNL please use good people to develop the software.

  • Feb. 20, 2015

Useless app All time same error msg unable to connect server plz try after some time

  • Dec. 26, 2014

Good app but can be improved Good for payment But it should have sign in facility for all transactions. Now we need to enter details separately

  • Oct. 11, 2014

Best application Very nice and useful application

  • March 14, 2015

Ok Good but while paying online it goes to internet browser... That site should open within app only for easy access.

  • Aug. 27, 2014

Not working properly need lots of improvement unable to pay bills

  • Oct. 29, 2014

Cannot remember CA number Not of much use if CA Number cannot be remebered by the app.

  • Dec. 25, 2014


  • Sept. 14, 2014

Excellent work Very good

  • Sept. 8, 2014

Rubbish app No sense of use

  • Jan. 11, 2015

very excellent application

  • Jan. 12, 2015

Register complain button not working When I register complain nothing happens.

  • Feb. 26, 2015

Very sad. Why do I need to enter my account number and mobile number tome snd again. Unable to connect to payment gateway. Am deleting the app.

  • May 17, 2014

Amazing aap Very precise info and better service at such amazing rates dat only MTNL offers

  • July 10, 2014

Useless Does nothing take all of your time and then direct you to website which ask details again better I use web page than app..... Lol typical MTNL behavior

  • June 27, 2014

A1 App Nice app for MTNL Mumbai customers

  • June 21, 2014

absolutely useless feels like it's made just for the sake of it.

  • May 31, 2014

Good initiative A good initiative by mtnl, But the response to cuatomer complaints by staff is pathetic, driving potential customers to private players.

  • April 23, 2014

pooor internet -100 star the show 1 mbps and give 100kbps.some time 2g mobile better then mtnl wifi.if some 1 looking for internet plzzz dont go with mtnl ....

  • Jan. 16, 2014

Nice app but need some more options Email preference doesn't allow .co.in for eg. Yahoo.co.in. Please include that also.

  • Jan. 23, 2014

Mtnl seriously a gov organization Rating it very low as app similar to mtnl website and call center is of no use.....I have raised a lot to complaint but no luck. Issue 1:- speed . I took a plan of 2 Mbps but when checked geeting 129 kbps ......I cannot move to any other Broad Band service provider as my society allows only mtnl. Raised requests from mobile but no body reverts.....its better to call them....

  • Dec. 1, 2013

Very nice app Liked d Bill payment and complaint busking features

  • Nov. 28, 2013

Useless Tried paying my bill through this app. No prizes for guessing it didn't work.

  • March 2, 2014

Very very pooooor...internet... don't buy mtnl broadband connection... Its internet stops sometimes.....very poooooor...bakvas...bekar

  • March 22, 2014

Govt. App As expected.. Like Govt service.. This app is also crap

  • June 8, 2015

Email id not valid It considered yahoo. Co. In email id as invalid

  • June 10, 2015

Nice app Must have

  • June 20, 2015

I only use this app for paying my telephone bills. It's quite reliable. The process crashed once , but the amount was refunded within hours.

  • Sept. 29, 2015

Ebill action doesnt work What a pathetic app. On website there is no 2016 while downloading duplicate bill and on app even if you enter all the fields on ebill registration, it still ask to enter all mandatory fields. The one star is only because they tried making a app. You guys can do better plz improve.

  • Jan. 14, 2016

USELESS Absolutely useless, meaningless & time consuming. It is better to visit personally to the nearest MTNL office

  • March 3, 2016

Pathetic app, needless to say. Even after logging-in, it asks for Telephone and CA number every time you want to do something. There's anyway not much you can do here. If you thought you could change bill plans, or you could book a complaint without server failure, or you could modify your profile. NO! None of this. Hell they even have a separate app for searching for service center. It needs to be a whole lot better.

  • Feb. 17, 2016

Shawn Third class app. See the app of reliance energy.what an app reliance has created. Mtnl self care is 3rd class app. Sign in feature is not functioning. You cannot click sign in.

  • Jan. 6, 2016

Use less app We can never expect any thing good from Govt org.

  • July 5, 2015

Selfcare Worst service yet seen.it neither works through net nor it works through Andriod app, need serious update to the Service

  • Jan. 4, 2016

Can't sign in! The sign in on top right corner is not working I am already registered at mtnl but can't sign in on the app hope they fix it quickly

  • Feb. 17, 2016

Unable to sign in with my existing account App performance has very much degraded .. no any improvements since long.. Not much satisfied hence uninstalling! thanks for wasting my time ...

  • Jan. 6, 2016

Poor app, Co. telling employees to rate good Poor app. Register complaint doesn't work. But MTNL employees asked to give good ratings to improve overall ratings (typical govt attitude)

  • Feb. 22, 2016

Worst Worst app, any time I'm launching a complaint against my Wi-Fi it's showing me error connection Pls try again later.

  • March 17, 2016

Worst App Never shows status of paid bills and whenever I tried to register any complain, it shows network failure... Total waste of time.

  • July 19, 2015

Worst Services, even in App Don't know why they are so reluctant in providing services to their customers. The obesity of employees reflects the working of such government organization.

  • July 28, 2015

Hate it! Need lots of improvement in both knowledge,experiance and absolutely in this app,even their customer support is worst .i am thinking to port out .worst experiance ...very sad

  • Jan. 28, 2016

Unresponsive Application. Worst app does not register a complaint. Absolutely negative response.

  • July 3, 2015

Nice app.for billing Good app for payment n complaints but it is only available in android not on ios iPhone

  • Jan. 17, 2016

Not great sorry .uninstall Unable to connect to server. It comes this error always.uninstalling...........

  • July 20, 2015

Needs improvement There is no facility to enquire past bills and payments or current usage.

  • Oct. 9, 2015

Needs improvement No way to store account details . No feature to check usage.

  • Aug. 27, 2015

Useless Worst app, heavy on memory and no real functionality

  • Dec. 17, 2015

Creepy App Dont install this app

  • Oct. 24, 2015

Would have been good, if the book complaint works.. It used to but not working now from couple of months...

  • July 6, 2015

Worst application and worse service. MTNL MUMBAI service has become worst recently. My landline is dead from last three months. i complaint thru phone , through this website but, there is no response from them. Now i think of disconnecting my landlines.

  • May 16, 2016

Not a good application Trying to register myself. After putting correct information it's still saying invalid email Id. Can't move further. Need to resolve the problem

  • April 21, 2016

Useless app Does not allow sign in. I sign in button not working. Pl does not allow registration.

  • May 1, 2016

Worst app ever. Every tym we try to use this app, it either has a server prblm or hangs in itself. Worst ever app. If u cannot provide better service shut it down.

  • May 8, 2016

Can't book a complaint It says unable to connect to server.. however the app connects to the server for everything other than booking complaints

  • June 16, 2016

Not able to login and bill pay For every action it says invalid id. First I tried to login but it says invalid email id even if I was entering correct id. Also it was asking for alternate email id which I have never given while applying. Then I tried to pay bill but again same issue and I was getting error INVALID EMAIL even if I was entering registered email id. This is really pathetic.

  • June 22, 2016

Dont use I don't have an MTNL landline so I can't comment on that. For mobiles, both pre and post paid, this app is nothing but a link to the MTNL site on the net. Thereafter it requires the same interaction as the usual web page. The app needs a lot of improvement. Please add login credentials and make bills available for viewing, download or email and payment through the app. In this day and age it is barely creditable to make an app that provides shortcuts to your website.

  • June 4, 2016

Can't able login in new registration Kindly update as its showing already records telephone number in our database kindly update

  • May 29, 2016

Useless govt.organisation.dolphin customers Are treated like class 4 citizens.15o4 operators chat among themselves and do not answer calls.Rude with subscribers.Dolphin bills option not available.

  • Feb. 10, 2016

Horrible App shld be easy to use and pay bill even if I am registered it ask for land no CA no month wat is the use of it can't fetch my last bill details

  • June 23, 2016

Useless app It connecte us to the website, then what is the point in installing this app.

  • June 26, 2016

Duplicate bill receipt not showing Not able to see duplicate bill receipt not showing. Gives message that no data.

  • June 12, 2016

Surprise ! Inspite of a error transaction repushed n received a email receipt. Progress

  • June 5, 2016

Pathetic Why you have put this app... When it actually uses web interface... We can access the website on our own... Typical government mentality... Just take the payments.. No customer satisfaction... Take some lessons from other Telecom providers you people and atlest work to serve bare minimum... Even BSNL has much better app...

  • Sept. 1, 2016

Worst app One of the worst app I have seen in recent time. Third grade USer interface, lowest quality development and no testing at all. People who developed this app don't know anything about all development. Even if you enter right information none of the forms work. Keep saying incomplete information or invalid email I'd. Looks like some 10 the grade student developed this app. Or I am sure 10th grade student can do better job than this.

  • Sept. 21, 2016

Forth class service . My land line not working for last 2months onlin 75 telephonic15 written 5 complaint s made no action. Frustating discontinue land line. No words curse mtnl

  • Aug. 19, 2016

Pathetic like the MTNL office itself! Inspite of so many complaints here, MTNL has not bothered to address any of it. Reliance Jio is making headlines, MTNL is still having vada pav. Shameless!

  • Sept. 1, 2016

IT IS OK. WHY IT IS NOT COMPATIBLE FOR XIOMI MI PAD ? Why this app is not compatible for Xiomi Mi Pad Android tablet ? Please make it available for it. Regards thank you

  • Sept. 23, 2016

Worst App I registered on this app with my ca no. Later i tried to book a complain but the register button doesnt work for both landline and internet complain.....

  • July 31, 2016

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