* Registration:-Customer can book new Land line/Broadband connection,new user reregistration and duplicate receipt for the Land-line/Broadband connection
* Leased Circuit Booking-User can register for Leased circuits.
* Bill Payment:-Customer can pay his Landline/Broadband bill.
* Complaint Booking:-User can book online for his landline and broadband faults.
* E-bill Registration:-User can register his email for receiving bills on his emails.
* Tracking:-User can track his faults, work orders etc online.
MTNL MUMBAI,SELFCARE part of our Communication and have average installs from 50000 to 100000. Last Update July 18, 2014. Google play rating is 64.5161. Current verison is 2. Actual size 1.0 KB.
Lot of improvements needed Self care app should include add on plans activation or deactivation Online Payment should be through app itself instead of linking it to website In app call linking to customer care services All site info should be read on app
Total shit... First of all, mtnl's connections are totally shit. And then the app also? Purely useless app, complaints get cleared without any response. How good it would be if I was able to give negative stars....
Server connection issues App luks beautiful. .. but wats d point if I cant use it... while everything else connects n works fine. ..its only wid dis app dat I face server connection issues all d time...sad I cant use it
Not mobile friendly This is a half hearted attempt from MTNL. Their website on the other hand is quite good. Being a smart phone app, this app should be focused towards mobile users' requirements, but it doesnt. Instead there are options only for landline users.. mobile users have been left out. MTNL should take cue from other services atleast to stay in the market.
Poor need improvement Every time it has server issue, despite using mtnl broadband connection
Good initiative...have to wrk hard Mtnl team has to come out of the typical govt employee mentality to survive..useless app who will remember the lenghty CA no everytime..
Selfcare? The hell Why the application name is selfcare? I cannot check my broadband usage. There is option of sign in with Facebook and Twitter account, after signing up with my Facebook account, it took me to MTNL Facebook page. What was it for? Useless app at least for me.
This is so terrible Only reason I have it installed is I'm hoping one day this gets updated to something useful.
Pathetic In this day an age...this software only gives links to payment and other utilities...these should be built in the app .
Worst application. Can't be used. MTNL please use good people to develop the software.
Useless app All time same error msg unable to connect server plz try after some time
Good app but can be improved Good for payment But it should have sign in facility for all transactions. Now we need to enter details separately
Best application Very nice and useful application
Ok Good but while paying online it goes to internet browser... That site should open within app only for easy access.
Not working properly need lots of improvement unable to pay bills
Cannot remember CA number Not of much use if CA Number cannot be remebered by the app.
Excellent work Very good
Rubbish app No sense of use
very excellent application
Register complain button not working When I register complain nothing happens.
Very sad. Why do I need to enter my account number and mobile number tome snd again. Unable to connect to payment gateway. Am deleting the app.
Amazing aap Very precise info and better service at such amazing rates dat only MTNL offers
Useless Does nothing take all of your time and then direct you to website which ask details again better I use web page than app..... Lol typical MTNL behavior
A1 App Nice app for MTNL Mumbai customers
absolutely useless feels like it's made just for the sake of it.
Good initiative A good initiative by mtnl, But the response to cuatomer complaints by staff is pathetic, driving potential customers to private players.
pooor internet -100 star the show 1 mbps and give 100kbps.some time 2g mobile better then mtnl wifi.if some 1 looking for internet plzzz dont go with mtnl ....
Nice app but need some more options Email preference doesn't allow .co.in for eg. Yahoo.co.in. Please include that also.
Mtnl seriously a gov organization Rating it very low as app similar to mtnl website and call center is of no use.....I have raised a lot to complaint but no luck. Issue 1:- speed . I took a plan of 2 Mbps but when checked geeting 129 kbps ......I cannot move to any other Broad Band service provider as my society allows only mtnl. Raised requests from mobile but no body reverts.....its better to call them....
Very nice app Liked d Bill payment and complaint busking features
Useless Tried paying my bill through this app. No prizes for guessing it didn't work.
Very very pooooor...internet... don't buy mtnl broadband connection... Its internet stops sometimes.....very poooooor...bakvas...bekar
Govt. App As expected.. Like Govt service.. This app is also crap
Email id not valid It considered yahoo. Co. In email id as invalid
Nice app Must have
I only use this app for paying my telephone bills. It's quite reliable. The process crashed once , but the amount was refunded within hours.
Ebill action doesnt work What a pathetic app. On website there is no 2016 while downloading duplicate bill and on app even if you enter all the fields on ebill registration, it still ask to enter all mandatory fields. The one star is only because they tried making a app. You guys can do better plz improve.
USELESS Absolutely useless, meaningless & time consuming. It is better to visit personally to the nearest MTNL office
Pathetic app, needless to say. Even after logging-in, it asks for Telephone and CA number every time you want to do something. There's anyway not much you can do here. If you thought you could change bill plans, or you could book a complaint without server failure, or you could modify your profile. NO! None of this. Hell they even have a separate app for searching for service center. It needs to be a whole lot better.
Shawn Third class app. See the app of reliance energy.what an app reliance has created. Mtnl self care is 3rd class app. Sign in feature is not functioning. You cannot click sign in.
Use less app We can never expect any thing good from Govt org.
Selfcare Worst service yet seen.it neither works through net nor it works through Andriod app, need serious update to the Service
Can't sign in! The sign in on top right corner is not working I am already registered at mtnl but can't sign in on the app hope they fix it quickly
Unable to sign in with my existing account App performance has very much degraded .. no any improvements since long.. Not much satisfied hence uninstalling! thanks for wasting my time ...
Poor app, Co. telling employees to rate good Poor app. Register complaint doesn't work. But MTNL employees asked to give good ratings to improve overall ratings (typical govt attitude)
Worst Worst app, any time I'm launching a complaint against my Wi-Fi it's showing me error connection Pls try again later.
Worst App Never shows status of paid bills and whenever I tried to register any complain, it shows network failure... Total waste of time.
Worst Services, even in App Don't know why they are so reluctant in providing services to their customers. The obesity of employees reflects the working of such government organization.
Hate it! Need lots of improvement in both knowledge,experiance and absolutely in this app,even their customer support is worst .i am thinking to port out .worst experiance ...very sad
Unresponsive Application. Worst app does not register a complaint. Absolutely negative response.
Nice app.for billing Good app for payment n complaints but it is only available in android not on ios iPhone
Not great sorry .uninstall Unable to connect to server. It comes this error always.uninstalling...........
Needs improvement There is no facility to enquire past bills and payments or current usage.
Needs improvement No way to store account details . No feature to check usage.
Useless Worst app, heavy on memory and no real functionality
Creepy App Dont install this app
Would have been good, if the book complaint works.. It used to but not working now from couple of months...
Worst application and worse service. MTNL MUMBAI service has become worst recently. My landline is dead from last three months. i complaint thru phone , through this website but, there is no response from them. Now i think of disconnecting my landlines.
Not a good application Trying to register myself. After putting correct information it's still saying invalid email Id. Can't move further. Need to resolve the problem
Useless app Does not allow sign in. I sign in button not working. Pl does not allow registration.
Worst app ever. Every tym we try to use this app, it either has a server prblm or hangs in itself. Worst ever app. If u cannot provide better service shut it down.
Can't book a complaint It says unable to connect to server.. however the app connects to the server for everything other than booking complaints
Not able to login and bill pay For every action it says invalid id. First I tried to login but it says invalid email id even if I was entering correct id. Also it was asking for alternate email id which I have never given while applying. Then I tried to pay bill but again same issue and I was getting error INVALID EMAIL even if I was entering registered email id. This is really pathetic.
Dont use I don't have an MTNL landline so I can't comment on that. For mobiles, both pre and post paid, this app is nothing but a link to the MTNL site on the net. Thereafter it requires the same interaction as the usual web page. The app needs a lot of improvement. Please add login credentials and make bills available for viewing, download or email and payment through the app. In this day and age it is barely creditable to make an app that provides shortcuts to your website.
Can't able login in new registration Kindly update as its showing already records telephone number in our database kindly update
Useless govt.organisation.dolphin customers Are treated like class 4 citizens.15o4 operators chat among themselves and do not answer calls.Rude with subscribers.Dolphin bills option not available.
Horrible App shld be easy to use and pay bill even if I am registered it ask for land no CA no month wat is the use of it can't fetch my last bill details
Useless app It connecte us to the website, then what is the point in installing this app.
Duplicate bill receipt not showing Not able to see duplicate bill receipt not showing. Gives message that no data.
Surprise ! Inspite of a error transaction repushed n received a email receipt. Progress
Pathetic Why you have put this app... When it actually uses web interface... We can access the website on our own... Typical government mentality... Just take the payments.. No customer satisfaction... Take some lessons from other Telecom providers you people and atlest work to serve bare minimum... Even BSNL has much better app...
Worst app One of the worst app I have seen in recent time. Third grade USer interface, lowest quality development and no testing at all. People who developed this app don't know anything about all development. Even if you enter right information none of the forms work. Keep saying incomplete information or invalid email I'd. Looks like some 10 the grade student developed this app. Or I am sure 10th grade student can do better job than this.
Forth class service . My land line not working for last 2months onlin 75 telephonic15 written 5 complaint s made no action. Frustating discontinue land line. No words curse mtnl
Pathetic like the MTNL office itself! Inspite of so many complaints here, MTNL has not bothered to address any of it. Reliance Jio is making headlines, MTNL is still having vada pav. Shameless!
IT IS OK. WHY IT IS NOT COMPATIBLE FOR XIOMI MI PAD ? Why this app is not compatible for Xiomi Mi Pad Android tablet ? Please make it available for it. Regards thank you
Worst App I registered on this app with my ca no. Later i tried to book a complain but the register button doesnt work for both landline and internet complain.....
© 2015 Android Download Box. All rights reserved